Skip to site content

Patient Rights

CIHQ sealAny patient or surrogate decision-maker has the right to file a complaint with the Center for Improvement in Healthcare Quality regarding quality-of-care concerns or safety issues at Rehabilitation Institute of South San Antonio. The patient/surrogate decision-maker is not required to notify the organization prior to filing the complaint.

To file a complaint online, by mail, or by telephone is as follows:
Online: https://cihq.org/complaint

Mail:
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer

Phone: 512.661.2813

We use cookies to make our site work, including measuring elements related to the site's performance as intended. By using our site you agree that information about you and your visit may be collected and/or sent to third parties for these purposes. We do not sell or share your information, nor do we use analytics, advertisement, or other non-necessary cookies. For more information about our online privacy practices, please visit our online Privacy Policy.